Frequently Asked Questions (FAQ)

HVAC stands for Heating, Ventilation, and Air Conditioning. These systems regulate indoor temperature, humidity, and air quality by heating or cooling air and circulating it throughout your home or business. Modern HVAC systems use advanced controls and components to maintain comfort efficiently.

• Unusual noises (banging, grinding, or rattling)
• Weak airflow or inconsistent temperatures
• Higher than normal energy bills
• Frequent cycling on and off
• Strange odors coming from vents

If you notice any of these issues, it’s best to schedule a professional inspection to prevent further damage.

Most HVAC systems last between 10 to 15 years with proper maintenance. High-quality systems and regular servicing can extend their lifespan even further.

Yes, all Legacy Heating & Cooling technicians are fully certified, licensed, and insured to ensure safe, professional service.

Legacy Heating & Cooling installs a variety of systems, including:

• Central air conditioning and heating
• Heat pumps (including high-efficiency models)
• Ductless mini-split systems
• Building automation controls

We offer solutions for both new construction and system replacements, tailored to your property’s needs.

Most residential HVAC installations are completed within one to three days, depending on system complexity and whether ductwork or additional upgrades are required. We provide clear timelines and keep you informed throughout the process.

Absolutely. Our experts assess your property size, layout, and specific needs to recommend the most efficient and cost-effective system for you.

Yes, we provide comprehensive installation services for both homes and businesses throughout Rhode Island and Southern Massachusetts.

We recommend professional maintenance at least once a year. Regular tune-ups help ensure efficient operation, catch small issues before they become major problems, and can extend the life of your system. Changing air filters every 30–90 days is also important for optimal performance.

• Check and replace the air filter if it’s dirty
• Make sure thermostat settings are correct
• Ensure vents and registers are open and unobstructed
• Inspect the outdoor unit for debris

If these steps don’t resolve the issue, contact us for a thorough diagnostic and repair—our team is available 24/7 for emergencies.

A typical maintenance visit includes:

• Inspecting and cleaning components
• Checking refrigerant levels
• Testing thermostat operation
• Testing thermostat operation
• Lubricating moving parts
• Inspecting electrical connections
• Replacing or cleaning air filters

Yes, Legacy Heating & Cooling offers 24/7 emergency repair services to restore your comfort as quickly as possible.

• Schedule regular maintenance and cleanings
• Upgrade to a programmable or smart thermostat
• Seal drafts around doors and windows
• Replace old filters regularly
• Consider upgrading to a high-efficiency system

These steps can help reduce energy consumption and lower utility bills.

• Lower energy bills (potentially up to one-third savings)
• Enhanced comfort and consistent temperatures
• Reduced environmental impact
• Fewer repairs and longer equipment lifespan
• Eligibility for rebates and incentives in many areas

Yes, smart thermostats allow you to program temperature settings and monitor usage, helping to reduce energy consumption and lower your utility bills.

Many local and state programs offer rebates and incentives for upgrading to energy-efficient HVAC systems. Our team can help you identify and apply for available offers.

• Size and layout of your property
• Type and efficiency rating of the system
• Need for new ductwork or upgrades
• Additional features (smart controls, zoning, etc.)
• Labor and material costs

We provide upfront, no-surprise pricing and will walk you through all options before work begins.

Yes! Legacy Heating & Cooling offers flexible financing solutions to help make your comfort upgrades affordable. Ask our team about current specials and available payment plans when you request your quote.

Yes, we offer free, no-obligation estimates for all HVAC installations and major repairs.

All new installations come with manufacturer warranties, and we stand behind our workmanship with a satisfaction guarantee.

If you need more information or have a specific concern, don’t hesitate to reach out.

Contact Legacy Heating & Cooling today @ 401-391-4590 —our team is ready to assist you with all your HVAC needs!